Senior Desktop Support Engineer

Senior Desktop Support Engineer

Coppell, TX
10865287
04-17-2018
or
Intermedia Group has an opening at one of our large Financial Services clients for the following:
 

TITLE: Senior Desktop Support Engineer
LOCATION: Boston, MA (02210) | Coppell, TX (75019) 
TYPE: Long-Term Contract
 
IMPORTANT: Candidates MUST have either Green Card or be US Citizenship
Interview process will be first-round phone call, and then required onsite interview

DESCRIPTION
The IT Department is responsible for all aspects of the IT environment, and this individual will support various areas of operations. Serve as first and second level support for desktop and laptop computers, telephony and network connectivity.
 
DUTIES AND RESPONSIBILITIES
  • Ensure that IT requests are prioritized and addressed effectively
  • Assist both onsite and remote users
  • Maintain a high level of professionalism while adhering to guidelines and procedures
  • Ensure all client workstations are updated and patched according to schedule and best practice
  • Ensure the asset database is accurate and up to date
  • Provision, upgrade and maintain the end user environment (desktops, laptops, mobile devices) as well as support infrastructure (printers/scanners)
  • Work with other teams and third-party suppliers on projects as needed
  • Assist with internal relocation of teams and employees (will require physical lifting of IT equipment)
 
QUALIFICATIONS 
  • 5 years + of experience supporting large (100+ user) Windows XP/7 environments
  • Good Understanding of Windows networking (DHCP, DNS, IP)
  • Experience working in Active Directly (Windows 2008/2010) 
 
INTERESTED APPLICANTS
If you are interested in pursuing this opportunity, please respond back and include the following:
 
• Full MS WORD Resume
• Current and required compensation
• Current contact information
• Availability
 
Upon receipt, one of our managers will contact you to discuss the position in full detail.
 
Mervin Hernandez | Sr Recruiter | Intermedia Group
(212) 248-0100 | mervin@intermediagroup.com

Recruiter Contact

Jason Denmark
INTERMEDIA GROUP, INC.
131 Varick Street
New York, NY 10013
Voice: 212-248-0100
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