Network Engineer (Major Incident Management)

Network Engineer (Major Incident Management)

Coppell, TX
Intermedia Group has an opening at one of our clients for the following:

TITLE: Network Engineer - Major Incident Management
LOCATION: Dallas, TX (75019)
TYPE: Ongoing Contract
NOTE: We can pay either hourly or salaried
TARGET PAY RANGES are EITHER (candidates choice) $46 per hour w2 or $51 per hour corp to corp or $81,400 salaried + benefits

This person will leverage their expertise to find optimization opportunities through network modifications, automation or process improvement. You will be closely aligned with Tier I, II and III operation support and Major Incident teams.
The Network Service Improvement team members invest the necessary time to provide ongoing support, documentation, training and consultation to improve the operational support knowledge base and speed to resolution. 
  • Consult with stakeholders to translate business requirements into technical requirements
  • Provide rotational support for ongoing Disaster Recovery Tests and on-call, which occur on weekends and/or evenings 
  • Provide ongoing assistance to tier I, II, III and Major Incident Management teams
  • Provide support to Network Services teams for implementation of network designs
  • Manage own priorities, and delegate delivery of work against budget and timeline requirements
  • Create as-built documentation which would include: Network Flows, Application Flows, Health Check Guides, Troubleshooting Check Lists and Guides (among other narrative)
  • Facilitate the transition of new solution or technologies to operations, providing subject matter expertise in an educational and supportive manner
  • Provide initial support to incidents that enter Network Services queue
  • Work with Network Services peers to assign and assist in resolution of issues to minimize business impact
  • Provide Network Services support with asset provisioning
  • Understand and translate cross-team dependencies into actionable plans
  • Proactively identify and manage risks, help plan an effective risk mitigation practice
  • Resolve issues in a timely manner while demonstrating an appropriate sense of urgency
  • Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior 
  • Serve on the rotational list for Network Services and operational vendor needs (Requires occasional on-site support on evenings or weekends)
  • 10 years of related experience minimum
  • Strong consultative and professional approach to working with business stakeholders
  • Strong analytical and problem-solving skills
  • Strong written and oral communication skills
  • Ability to multi-task in fast paced environment and adapt to changing technical landscape
  • Ability to build strong business partnerships
  • Ability to plan technical work throughout service lifecycle (from requirement analysis through transition to operations)
  • Demonstrable knowledge of carrier orders and provisioning
  • Extensive, demonstrated knowledge of one or more data center network enablement technologies such as: LAN/WAN acceleration and optimization), load balancing and traffic management, network encryption, IP address management, web proxy, firewalls, IDS/IPS; NAC;UC; deep packet analysis; etc. 
  • Certifications such as CCIE, CCNP, CCDP, VCP, EMCIE, EMCTA, etc. are given a preference
If you are interested in pursuing this opportunity, please respond back and include the following:
• Full MS WORD Resume
• Current and required compensation
• Current contact information
• Availability
Upon receipt, one of our managers will contact you to discuss the position in full detail.

Mervin Hernandez
131 Varick Street
New York, NY 10013
Voice: 212-248-0100


Recruiter Contact

Jason Denmark
131 Varick Street
New York, NY 10013
Voice: 212-248-0100
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