Windows Desktop Support Specialist- Consultant

Windows Desktop Support Specialist- Consultant

Jersey City, NJ
9816952
08-23-2017
or
Intermedia Group has an opening for the following Consultant:
 
TITLE: Desktop Support (Laptop Imaging) w VPN, McAfee Encryption experience
LOCATION: Jersey City, NJ
TYPE: Contract
DURATION: 6+ months
CLIENT: Fortune 100 Financial Firm

NOTE
  • Candidate will be imaging, configuring, deploying laptops for the firm's Jersey City location
  • The candidate should have experience with VPN AND McAfee Encryption
  • Office 365 experience and Windows
  • Customer service, end user support, communication skills will be very important in this role
 
Duties & Responsibilities
Provides 1st & 2nd level Desktop Support and analysis to the end-user community across all sites
  • Exceptional customer service and communication skills; consistently conveys competence and concern to end users
  • Provide accurate, timely solutions to end-user computer and networking problems to ensure continuous end user productivity
  • Strong ability to effectively multitask and to perform with a sense of urgency for rapid issue resolutions
  • Maintain a technical understanding of specific software applications, hardware configurations, and operating systems
  • Ability to image, configure and deploy laptops in a timely manner
  • Keep abreast of new end user requirements including the integration of diverse end user application
  • Assist 3rd level support staff on implementation/integrations of new or revised end user hardware and software with large-scale projects
  • Provide support on moves and relocation's
  • Evaluate new hardware and software for deployment
  • Good understanding of Windows networking (DHCP, DNS, IP) Hand-on experience of Active Directly in a Windows 2008 environment
  • At least 5 Years previous experience of supporting 100+ users in a Windows XP/7 environment
 
Interested Applicants
If you are interested in pursuing this opportunity, please respond back and include the following
  • Full MS WORD Resume
  • Current and required compensation
  • Current contact information
  • Availability
Upon receipt, one of our managers will call you to discuss 
 
Jason Denmark | Managing Director
INTERMEDIA GROUP, INC.
131 Varick Street | Suite 936 | New York, NY 10013
Voice: 212-248-0100
Corporate Web Site: www.intermediagroup.com

Recruiter Contact

Mervin Hernandez | Recruiter
mhernandez@intermediagroup.com
Intermedia Group Inc. | New York, NY
Main: (212) 248-0100
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