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VoIP / LAN / WAN Support Specialist

Brooklyn, NY
JOB TITLE: VoIP / LAN / WAN Support Specialist
CUSTOMER: CITY OF NEW YORK
LOCATION: Metrotech Brooklyn
DURATION: 3 years with 2 year extension
POSITION NUMBER: 198

PLEASE NOTE: ALL APPLICANTS MUST INCLUDE 2 (TWO) REFERENCES with resume 
 
PROJECT NAME: Critical Infrastructure Support
 
PROJECT DESCRIPTION: 
Critical Infrastructure Support entails the design, installation, customization, testing, and implementation of several enhancements to the Agency's Network, and Data Center infrastructure environments.
 
Tasks & Duties
  • Maintain the VoIP Infrastructure
  • Install VoIP peripherals and/or related software
  • Configure VoIP peripherals and/or related software.
  • Maintain VoIP peripherals and/or related software.
  • Replace VoIP peripherals and/or related software.
  • Monitor the VoIP Infrastructure
  • Monitor VoIP peripherals/et al to ensure prompt and expedient problem resolution.
  • Troubleshoot VoIP peripherals/et al to ensure prompt and expedient problem resolution.
  • Open trouble tickets as needed to ensure prompt and expedient problem resolution.
  • Support the VoIP infrastructure
  • Provide technical assistance to staff by relaying technical information on the capabilities and limitations of VoIP peripherals/et al functionality.
  • Demonstrate to staff the proper, efficient usage of VoIP peripherals/et al.
 
Required Skills
  • Minimum 2 Years’ experience with Wide Area Network (WAN) implementation
  • Minimum 2 Years’ experience with Local Area Network (LAN) implementation
  • Minimum 1 Years’ Knowledge of Voice over Internet Protocol (VoIP) technology
  • Minimum 1 Years’ Ability to interact with a wide variety of personnel within the Agency
 
If interested in pursuing this opportunity, please respond back and include the following:
• Full MS WORD Resume
• Required compensation
• Contact information
• 2 (TWO) references with contact information
• Availability
 
Upon receipt, one of our managers will contact you to discuss in full
 
Stephen Fleischer
Director
INTERMEDIA GROUP, INC.
131 Varick Street
New York, NY 10013
Voice: 212-248-0100
sfleischner@intermediagroup.com
www.intermediagroup.com
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