LOCATION: NYC TYPE: 6 month contract to hire TARGET COMP: $40 per hour / $75,000 on the conversion OVERTIME WILL BE PAID ***candidates must be fully vaxed to apply
POSITION SUMMARY: Provide On Premise installation services and technical support for our customers advanced server/network based telecommunications products in a fast paced demanding environment servicing the financial community.
This individual will have experience in the installation and troubleshooting of server & networking technologies (Cisco, etc.) as well as knowledge of telecommunications is a must; knowledge of databases and operating systems is beneficial. PBX experience is also beneficial.
Flexible work schedule is a requirement, must be able to work nights and weekends.
This role is primarily a Customer Premise based role whereby the Systems Engineer leads the installation and troubleshooting of server based telecommunications products and networks at customer sites. Many of these activities are after business hours and on weekends. Most of these customer sites are in the greater New York City area, travel to sites beyond the NY region may be occasionally required.
Primary technologies the Systems Engineer will be interacting with are:
Dell / Intel servers
Linux Operating System
Oracle OCCASS Application Server (formerly BEA WebLogic)
SIP based telecommunication applications
3rd party applications from Audio Codes and Radisys
Cisco networking technologies
Interfacing to PBX via SIP or QSIG. PBX’s such as Avaya, Nortel, and Cisco
In addition, the Systems Engineer will work closely with the Customer and Technical Assistance Center (TAC) to provide On Premise Tier 2 support as required.
Willing to travel on short notice
On call duties on weekends, holidays and evenings
Should have a strong understanding of VoIP and network topologies
2 or More IT Certifications in the following areas is required: Operating Systems (Microsoft, Linux); Servers (Server+, etc);Networking (CCNA, CCNP, CCIE, etc);Databases (My SQL, Oracle, Microsoft SQL)
Understanding of networking concept, including WAN / LAN/ ATM technology.
Wireshark and Cisco packet capture tools, bandwidth testing tools, and SNMP
Strong understanding of basic network topologies
Excellent verbal communication, technical writing/drawing and organizational skills
Domains / Workgroups, and User accounts and Services
DHCP / DNS / NTP
Beneficial Background includes:
Basic understanding of telephony- T-1, DS3, DSO, ARD’s, 4 wire-Hoot’s, Channel Banks, Understand VOIP technology; QOS (Quality of Service); Major components of the VoIP network; Voice packetization; Voice quality- Bandwidth; Traffic convergence issues; VoIP standardization and protocol-; Network assessment
PBX knowledge a plus (Avaya, Nortel, Cisco Call Manager, etc.)
In depth understanding of cabling, building risers, fiber optics, patch panels, Cat 6, 12 Pair, plus color codes
2 year college degree; BS/BA from an accredited university preferred. Or equivalent work experience (5+ years as an engineer in the IT industry)
If interested, please reply back with
Fully updated resume
Upon receipt, I will have one of my Recruiting Managers contact you to set up a convenient time to chat about the role in full, the customer and the process.
Thank you, Zeke Goulbourne Director - Business Development INTERMEDIA GROUP, INC. Cell: 347-243-2663 Email:Zekeg@intermediagroup.com