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IT / Telecom On Premise Engineer

New York City, NY
OPEN JOB: IT / Telecom On Premise Engineer

TYPE: 6 month contract to hire
TARGET COMP: $40 per hour / $75,000 on the conversion
***candidates must be fully vaxed to apply

Provide On Premise installation services and technical support for our customers advanced server/network based telecommunications products in a fast paced demanding environment servicing the financial community.

This individual will have experience in the installation and troubleshooting of server & networking technologies (Cisco, etc.) as well as knowledge of telecommunications is a must; knowledge of databases and operating systems is beneficial. PBX experience is also beneficial.

Flexible work schedule is a requirement, must be able to work nights and weekends. 

  • This role is primarily a Customer Premise based role whereby the Systems Engineer leads the installation and troubleshooting of  server based telecommunications products and networks at customer sites.  Many of these activities are after business hours and on weekends. Most of these customer sites are in the greater New York City area, travel to sites beyond the NY region may be occasionally required.
  • Primary technologies the Systems Engineer will be interacting with are: 
  • Dell / Intel servers
  • Linux Operating System
  • Oracle OCCASS Application Server (formerly BEA WebLogic)
  • Oracle Databases
  • SIP based telecommunication applications
  • 3rd party applications from Audio Codes and Radisys
  • Cisco networking technologies 
  • Interfacing to PBX via SIP or QSIG. PBX’s such as Avaya, Nortel, and Cisco  
  • In addition, the Systems Engineer will work closely with the Customer and Technical Assistance Center (TAC) to provide On Premise Tier 2 support as required.
  • Willing to travel on short notice
  • On call duties on weekends, holidays and evenings

  • Should have a strong understanding of VoIP and network topologies
  • 2 or More IT Certifications in the following areas is required: Operating Systems (Microsoft, Linux); Servers (Server+, etc); Networking (CCNA, CCNP, CCIE, etc); Databases (My SQL, Oracle, Microsoft SQL)
  • Understanding of networking concept, including WAN / LAN/ ATM technology.
  • Wireshark and Cisco packet capture tools, bandwidth testing tools, and SNMP
  • Strong understanding of basic network topologies
  • Excellent verbal communication, technical writing/drawing and organizational skills
  • Domains / Workgroups, and User accounts and Services
  • DHCP / DNS / NTP

Beneficial Background includes: 
  • Basic understanding of telephony- T-1, DS3, DSO, ARD’s, 4 wire-Hoot’s, Channel Banks, Understand VOIP technology; QOS (Quality of Service); Major components of the VoIP network; Voice packetization; Voice quality- Bandwidth; Traffic convergence issues; VoIP standardization and protocol-; Network assessment  
  • PBX knowledge a plus (Avaya, Nortel, Cisco Call Manager, etc.)
  • In depth understanding of cabling, building risers, fiber optics, patch panels, Cat 6, 12 Pair, plus color codes

  • 2 year college degree; BS/BA from an accredited university preferred. Or equivalent work experience (5+ years as an engineer in the IT industry)

If interested, please reply back with
  • Fully updated resume
  • Contact information
  • Required compensation
Upon receipt, I will have one of my Recruiting Managers contact you to set up a convenient time to chat about the role in full, the customer and the process.

Thank you,
Zeke Goulbourne
Director - Business Development

Cell: 347-243-2663
Email: Zekeg@intermediagroup.com

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