OPEN JOB: Pega Business Analyst
LOCATION: Merrimack, NH TYPE: it’s a remote role which will require on-site visits to the Merrimack New Hampshire office
***THIS IS A PERMANENT SALARIED W2 POSITION.
SUMMARY:
The Pega Business Analyst, working under the supervision of the Director, IT Business Analysis is at the center of project teams focusing on improving operational efficiency.
The Analyst interacts with key business stakeholders, subject matter experts, and Pega professionals to transform business vision into functional designs, user stories, and actionable tasks.
As a member of the IT Business Process Optimization team, the Pega Business Analyst (PBA) is enabled to build consensus, solve challenging issues, and drive efficiencies.
The Pega Business Analyst uses their understanding of business processes and systems to facilitate process redesign, implement best-practices, and address changing business requirements.
Pega Business Analyst also provides L2/L3 support including process troubleshooting and software testing to ensure quality, on-time change delivery.
Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.
JOB TASKS:
Conducts systems and process analysis and prepares functional designs for moderately complex projects
Helps lead the business team in gathering requirements and choosing the best way to implement requirements leveraging the Pega software, Pega App Studio, and DCO capabilities
Identifies and defines microjourneys, persona experiences, data needs, and communication channels
Maintains a functional backlog and supports functional design
Supports quality and user acceptance testing and other end user needs
Provides L2/L3 support including process troubleshooting and software testing to ensure quality, on-time change delivery
If you are interested in pursuing this opportunity, please respond back and include the following: