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IT / Telecom Field Systems Engineer

New York City, NY
OPEN JOB: IT / Telecom FIELD Systems Engineer

TYPE: 6 month contract to hire
TARGET COMP: $40 per hour / $80,000 on the conversion
***candidates must be fully vaxed to apply

  • Provide installation services and technical support for our client’s advanced server/network based telecommunications products in a fast paced demanding environment servicing the financial community.
  • This individual will have experience in the installation and troubleshooting of server & networking technologies (Cisco, etc) as well as knowledge of telecommunications is a must; knowledge of databases and operating systems is beneficial. PBX experience is also beneficial. Flexible work schedule is a requirement, must be able to work nights and weekends. 

  • This role is primarily a field based role whereby the Systems Engineer Leads the installation and troubleshooting of server based telecommunications products and networks at customer sites.
  • NOTE: Many of these activities are after business hours and on weekends. (OVERTIME WILL BE PAID)
  • Most of these customer sites are in the greater New York City area, travel to sites beyond the NY region may be occasionally required.
  • Primary technologies the Systems Engineer will be interacting with are: 
  • Dell / Intel servers
  • Linux Operating System
  • Oracle OCCASS Application Server (formerly BEA WebLogic)
  • Oracle Databases
  • SIP based telecommunication application
  • 3rd party applications from Audio Codes and Radisys
  • Cisco networking technologies  
  • Interfacing to PBX via SIP or QSIG. PBX’s such as Avaya, Nortel, and Cisco  
  • In addition, the Systems Engineer will work closely with the Technical Assistance Center (TAC) to provide remote tier 2 support from the IPC Offices as required.
  • Willing to travel on short notice
  • On call duties on weekends, holidays and evenings

  • Should have a strong understanding of VoIP and network topologies
  • Wireshark and Cisco packet capture tools, bandwidth testing tools, and SNMP
  • Strong understanding of basic network topologies
  • Excellent verbal communication, technical writing/drawing and organizational skills
  • Domains / Workgroups, and User accounts and Services
  • DHCP / DNS / NTP
  • Basic understanding of telephony- T-1, DS3, DSO, ARD’s, 4 wire-Hoot’s, Channel Banks, Understand VoIP technology- QOS (Quality of Service), Major components of the VoIP network, Voice packetization, Voice quality, Bandwidth, Traffic convergence issues, VoIP standardization and protocol, Network assessment  
  • In depth understanding of cabling, building risers, fiber optics, patch panels, Cat 6, 12 Pair, plus color codes
  • Understanding of networking concept, including WAN / LAN/ ATM technology.

  • Any IT Certifications in the following areas is beneficial:
  • Operating Systems (Microsoft, Linux)
  • Servers (Server+, etc)
  • Networking (CCNA, CCNP, CCIE, etc)
  • Databases (My SQL, Oracle, Microsoft SQL)
  • PBX knowledge a plus (Avaya, Nortel, Cisco Call Manager, etc.)

  • 2 year college degree; BS/BA from an accredited university preferred. Or equivalent work experience (5+ years as an engineer in the IT industry)

If interested, please reply back with
  • Fully updated resume
  • Contact information
  • Required compensation
Upon receipt, I will have one of my Recruiting Managers contact you to set up a convenient time to chat about the role in full, the customer and the process.

Thank you,
Zeke Goulbourne
Director - Business Development
Cell: 347-243-2663
Email: Zekeg@intermediagroup.com

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