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FULL REMOTE - Account Technology Strategist (Pre Sales / Customer Success)

SYDNEY, AUSTRALIA · AUD$170,000 to AUD$190,000
OPEN JOB: FULL REMOTE - Account Technology Strategist (Pre Sales / Customer Success)
LOCATION:  fully remote (with client visits in Sydney Australia)
Salary: AUD$170,000 to AUD$190,000
BENEFITS - Full
BONUS ELIGIBLE - Yes

***The job is fully remote with no central office, but the candidate will need to frequently visit customers and travel within Sydney as required. We provide a WeWork subscription for office space when needed, and occasional team collaborations may require in-person meetings at the office

Ideal Candidate
  • Looking for someone with a background in Presales or Customer Success Management.
  • They should be self motivated and really good communicators.
  • Passion and aptitude is more important to me than have the exact technical skills, though if they have an understanding in End User computing this is a bonus. 

Responsibilities:
  • Develop strategic partnerships and build trusted relationships with customers, technical stakeholders and decision makers
  • Provide technical thought leadership and insights of Citrix products, industry trends and their relevance to our customers
  • Understand your assigned accounts current use cases, challenges and opportunities and the value the solution brings to their business
  • Consistently contributes to the broader team’s technical mindshare
  • Serve as an external spokesperson and evangelist for Citrix vision and associated technologies.
  • Assist with overcoming technical and competitive objections and accelerates the technical evaluation component of the sales cycle by
  • Maintains solid understanding of competitive technologies and how to position to “win”
  • Conducting product demonstrations and technical presentations remotely or at customer locations\Citrix facilities.
  • Build complex, multi-product proof of concept solutions for customer evaluations
  • Accountable for driving the adoption and consumption of Citrix products by working with Customer Success & internal stakeholders
  • Formalize and deliver a strategic customer technology roadmap that identifies customers’ needs and requirements that can be translated into actionable opportunity proposals, operational requirements, high-level designs, and customer success plans
  • Provide regular and efficient updates on assigned accounts to Sales & ATS management
  • Responsible for engaging and leveraging the wider team where appropriate to help manage and deliver the best customer outcomes. 
  • Work is performed with limited oversight.
  • Communicates with parties within and outside of own job function.
  • Typically has responsibility for communicating with parties external to the organization (e.g., customers, vendors, etc.)
  • Works to influence parties within and outside of the job function at an operational level regarding policies, procedures and practices.

Required Experience/Skills:
  • Strong understanding of business processes and their implementation into enterprise applications
  • Analytical and negotiation skills, particularly at the C-level
  • Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy
  • Excellent oral and written communications skills, as well as excellent presentation skills
  • Possesses a high level of specialized sales and product solution knowledge

If you are interested in pursuing this opportunity, please respond back and include the following:
 
  • MS WORD Resume
  • required compensation.
  • Contact information.
  • Availability
 
Upon receipt, one of our managers will contact you to discuss the position in full detail.

Stephen Fleischner
Recruiting Manager

INTERMEDIA GROUP, INC.
EMAIL: steve@intermediagroup.com


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https://intermediagroup.catsone.com/careers

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