JOB TITLE: VoIP Specialist CUSTOMER: CITY OF NEW YORK LOCATION: Metrotech Brooklyn DURATION: 3 years with 2 year extension POSITION NUMBER: 67, 68
PLEASE NOTE: ALL APPLICANTS MUST INCLUDE 2 (TWO) REFERENCES with resume
PROJECT NAME: Cash Assistance On-Demand PROJECT DESCRIPTION:
The purpose of this project is to build Cash Assistance (CA) Recertification and special grant request On-Demand phone interviews. CA Recertification and special grant interviews will be conducted over the phone on an on-demand basis; enabling the clients to contact the agency at a time that meets their needs while providing an efficient and accountable means for HRA to meet those needs.
TASKS & DUTIES
Assist in developing a VoIP infrastructure support proposal
Develop and prepare system-level requirements that speak to the general approach and design of the solution.
Develop and prepare system-level specifications that speak to the implementation of the solution.
Develop and prepare field-level specifications that speak to the practical implementation of the solution.
Assist in developing the VoIP infrastructure support system documentation
Develop operational and installation procedures for VoIP infrastructure support.
Develop guidelines and upgrade techniques of new operational procedures for VoIP infrastructure support.
Develop detailed VoIP infrastructure support designs.
Perform VoIP infrastructure enhancements
Work with MIS staff to plan VoIP infrastructure support implementation, enhancements and changes.
Provide assistance to MIS technical support staff when they are unable to resolve a VoIP infrastructure support issue by themselves.
Provide general programming assistance to other MIS programmers/projects as may be needed.
Minimum 4 years’ experience with Wide Area Network (WAN) design/implementation.
Minimum 4 years’ experience with Local Area Network (LAN) design/implementation.
Minimum 4 years’ experience with IP Subnetting.
Minimum 4 years’ experience with IP Routing.
Minimum 4 years’ experience with TCP/IP traffic analysis.
Minimum 4 years’ experience with Voice over Internet Protocol (VoIP) design.
Minimum 4 years’ experience with Voice over Internet Protocol (VoIP) implementation.
If interested in pursuing this opportunity, please respond back and include the following:
• Full MS WORD Resume
• Required compensation
• Contact information
• 2 (TWO) references with contact information
Upon receipt, one of our managers will contact you to discuss in full